Shipping policy

1. Order Processing

All orders are processed within 1–3 business days. You will receive a confirmation email immediately upon purchase, followed by a secondary notification containing your Tracking Identification once your package has been dispatched from our module facility.

2. Global Shipping & Delivery Timelines

To offer you the most competitive rates on our high-end hardware, we ship directly from our international hubs. Estimated delivery windows are as follows:

  • Standard International Shipping: 7–15 Business Days

  • Priority Insured Handling: 5–12 Business Days

Please note: Delivery times may fluctuate slightly based on local customs processing and regional logistics.

3. Shipping Rates

  • Standard Shipping: FREE on all orders worldwide. No minimum purchase required. 

  • Insured Priority Shipping:  $4.99 — Includes full coverage against loss or damage during transit.

4. Real-Time Tracking

Every Celestial Portal order is fully trackable. Once your dispatch email arrives, you can monitor your shipment’s journey through our integrated tracking portal or via your local postal carrier’s website.